Contact Us

The only way to contact Adelaide Dolphin Cruises is email. This page explains what to include, what the site can and cannot do, and where to take problems with an actual booking.

How To Email The Site

Send an email to info@adelaidedolphincruises.com. There is no phone number and no office to visit.

What To Include

To get a useful reply, name the tour you are asking about and the operator if you know it, describe what you want to know, and paste the exact wording from the booking page if your question is about a price, a duration or a cancellation term. If you spotted an error on the site, say which page it was on and what looked wrong. The more precise the email, the easier it is to help.

What The Site Cannot Do

• Change or cancel a booking you have made.
• Issue a refund for any tour or payment.
• Confirm a departure time or whether a tour is running.
• Pass a message to an operator or skipper on your behalf.

Where To Take Booking Problems

Every booking, payment and confirmation happens on the third-party booking platform you booked through, so problems with tickets, refunds, changes or missed departures must go to that platform or the tour operator named on your confirmation email. Adelaide Dolphin Cruises is a comparison site, not a seller, and has no access to booking records. Email is still welcome for questions about which trip to choose, corrections to the site's information, or anything unclear on these pages.